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6 Proven Ways to Reduce Corporate Wireless Expenses
Uploaded by: telcon
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http://www.telconassociates.com
Reducing corporate wireless costs and wireless expenses is easy if you follow these simple tips and strategies.
Strategy #1 . Adopt a Corporate Written Policy for Wireless Usage
This written document should outline a company-wide acceptable wireless usage policy.
The wireless policy can vary widely depending on the size of the company and the number of employees that utilize wireless devices during the course of their job activities.
Your wireless policy should always include a complete inventory of wireless equipment that is currently in use, along with a list of the specific employees authorized to use those devices.
It is best to clearly specify a percentage for acceptable business usage for all wireless devices.
Be sure to also implement a process for terminating devices when employees transfer or leave the company.
Wireless Strategy #2
Determine Company-Wide Wireless Profiles
Every job function within an organization inherently calls for varying degrees of wireless usage.
For example, highly mobile sales people or corporate executives may use wireless devices exclusively for domestic and international use, whereas an employee stationed in the corporate office may use very little comparatively.
Compiling wireless user "profiles" for each employee or job position provides a wealth of beneficial information.
To determine a "benchmark" or baseline for wireless user activity, it is best to first calculate the average usage for a specific job title.
For example, suppose the average usage for 24 field sales reps is needed over a 3-month time period.
First total three invoices' worth of wireless expenses for all 24 reps, then simply divide that number by 24. This number represents the average usage for that job title.
Now closely examine this average usage as it relates to job productivity or sales results. A sales rep who racks up above average wireless costs may be using their wireless devices for extended personal use and not for business.
Unless sales activity warrants this increased usage, this account should be reviewed.
Strategy #3 - Always own the phone AND the phone number.
Employee-owned devices make it very difficult for telecom managers to track and monitor usage and call patterns.
Oftentimes employees combine wireless usage with other expense items such as entertainment, travel, or under miscellaneous expenses.
These scenarios make it very difficult to track specific wireless expenses. It also opens the door for possible fraud and abuse as well.
Wherever possible, always use company owned wireless devices. This way, both the device and the phone number are kept in-house.
Remember: The most valuable asset is the phone number customers use to connect with the company or contact person.
Strategy #4 Pool Minutes Based on User Profiles
Once you have determined average user profiles for subgroups of employees, you can now match the appropriate wireless plans suitable for the wireless needs of that group.
To optimize effectively, wireless plans should be chosen so that users can share a pool of minutes.
Strategy #5. Consider contracting with multiple wireless service providers.
Now that your wireless user needs have been defined, it is much easier to seek out specific wireless carriers that offer the plans, pricing structures, and handsets that best fit these profiles.
RFPs can be very helpful in gathering information on a variety of wireless carrier offerings. They can also be an effective way to help refine the terms and conditions of contracts.
Don't be afraid to query and/or contract with more than one provider. Make your decisions based on the specific coverage areas and service qualities you desire for each subgroup user profile.
Strategy #6 Take an Aggressive Approach to Contract Negotiation
Competition means better service at more competitive rates. Keep this in mind when negotiating wireless contracts.
A few points to keep in mind when contract negotiations begin
1) Typical wireless contracts are two years in length, although you can negotiate terms for longer or shorter time periods;
2) Be aware of early contract cancellation fees and handset costs when negotiating a final contract;
3) Remember that everything is negotiable - but be willing to meet carriers in the middle.
This has been telecom tips and strategies video presented by TelCon Associates.
For more information on how to control and reduce your corporate telecom spending through proprietary telecom auditing and bill management services, visit our website at www.telconassociates.com
Tags for this video: carriers contracts corporate expenses handset policy reduce wireless
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